Vouchers

• When I view an offer, I am asked for a "keyword". What is the keyword?
• When I view an offer, the message "Inactive offer" appears. What does this mean, and what should I do?
• Can I buy a voucher for Benefits.me?
• I want to return a voucher, how do I get a refund?
• I have a problem redeeming my voucher with the provider. What can I do?
• How long is the voucher valid?
• How can I redeem a voucher with a provider and make an appointment?
• I did not receive a voucher after purchase. How can I receive this?
• I would like to return a voucher/ticket for a theme park. How can I do that?
• I can’t scan the QR code on the voucher – what can I do?
• Can I exchange a product I have already purchased?
• Will I be notified when my voucher is about to expire?
• Do I have a right of withdrawal for vouchers from Benefits.me?
• I made a mistake in my email address – how can I receive my voucher?
• Do I need to print out the voucher?
• How can I be sure that my order has really arrived at Benefits.me?
• How can I make sure that my order is valid for a specific time or date?
• How can I be sure that my voucher will be accepted by the provider?