Events

• What can I do if I can't find my ticket for an event?
• How do I know that my ticket booking was successful?
• The event has been postponed, is my ticket still valid?
• The event has been cancelled without replacement. How do I get my money back for my tickets?
• When I view an offer, the message "Inactive offer" appears. What does this mean and what should I do?
• When I view an offer, I am asked for a "keyword". What is the keyword?
• Can I return or exchange my tickets?
• When are the tickets ready for pick up (collecting them at the box office) ?
• Can I give away my tickets?
• Can I choose my own seat with the "best seat principle"?
• Will I receive contiguous seats with the best seat principle?
• Can I make changes to my ticket order?
• Can I change an order at a later date?
• How can I ensure that my seats at an event are contiguous?
• Can the tickets be used for public transportation?