Why is the website not loading or not working properly?
If you are having trouble loading the website or certain functions are not working correctly, there could be various reasons. Here are some steps you can try:
Technical issues on your side:
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Clear cache and cookies: Sometimes, clearing your browser’s cache or deleting stored cookies can help. After doing so, the website should load properly again.
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Switch or update your browser: Make sure your browser is up to date. If you are experiencing issues with a specific browser, try using a different one (e.g., Chrome, Firefox, Safari).
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Restart your device or router: If the problem persists, restarting your computer, smartphone, or router may help.
Possible issues on our side:
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Maintenance or temporary disruptions: Occasionally, we perform maintenance or experience short-term server issues. If this is the case, the website should be available again soon.
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Error message on the website: If you receive a specific error message (e.g., "500 – Internal Server Error" or "403 – Access Denied"), please send us a screenshot via email at support@benefits.me so we can assist you quickly.
If you have tried the steps above and the website is still not working, please reach out to us – we will check the issue for you and find a solution!