If the booking was made directly through the benefits platform (without being redirected to a ticket shop), you will receive a confirmation email from us (Benefits.me) a few minutes after completing the booking. This confirmation will inform you of the next steps.
If you didn’t receive an email (not even in spam), please contact our customer support by email at support@benefits.me or by phone on 069 15322530
We are available from Monday - Friday from 8:30 a.m. to 6 p.m. (except on public holidays)
If the booking was made through a ticket shop (you are redirected from the benefits platform to an external booking system), you will receive an email from the ticket shop/organizer. If you don't receive an email, please contact the customer service of the ticket shop/organizer. Please check your spam folder.